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All About
Long-Term Care

FREQUENTLY ASKED QUESTIONS:
Find Out What You Need to Know

The decision to move into a long-term care neighborhood can be overwhelming and difficult. At Aberdeen Heights, we work hard to help you or your loved one with the transition. Here are some of the most frequently asked questions from those interested in our long-term care neighborhood in The Glen. If there’s a question we haven’t answered here, contact us today.

  • What are my long-term care options?

    We offer private and semi-private residences where residents can receive qualified, around-the-clock nursing care.

  • When would someone need long-term skilled nursing care?

    Potential candidates for long-term nursing care include those who are dealing with an ongoing health condition or disability, chronic or severe pain, a chronic medical condition, permanent disability, dementia, or those who need help with activities of daily living.

  • What is the difference between long-term care and assisted living?

    Assisted living residents are more independent. Our assisted living residents may be able to perform more activities and can get around as they like. They may need help with certain tasks, such as housework or bathing, but they can perform many tasks on their own. Long-term care is a solution for seniors who need much more help from a dedicated caregiver, with tasks such as getting in and out of chairs, moving around, and more.

  • Do you have to be Presbyterian to live at Aberdeen Heights?

    At Aberdeen Heights all faiths are welcome in our community. Our chaplain helps connect our residents with spiritual services that best fit them.

  • How big is your campus? What are my options?

    We have 317 apartments and suites on the campus at Aberdeen Heights, with 53 health care residences—a great size to be able to easily get to know your neighbors. In health care, we offer private and semi-private residences.

  • Do you have different buildings or one building?

    We are able to serve all of our residents from one campus under one roof.

  • What professional medical care do you offer?

    Our health services team is top-of-the-line. We have a dedicated skilled nursing team of RNs, LPNs, CNAs and CMAs who provide 24-hour nursing care. We also offer a variety of physical, occupational, and speech therapies customized to individual care plans.

  • How do your fees work?

    Monthly long-term care fees are based on a daily rate and determined by the type of residence, private or semi-private. All our health care residences are certified for Medicare, so if a short-term rehabilitation patient is recommended for long-term care, they may stay in the same room. Contact us to learn more and take the next step in your journey.

  • What happens when you run out of money?

    In the more than 70 years we have been around we have never asked any of our residents to leave because through no fault of their own should they run out of money. We have a good Samaritan program that one can explore and we accept Medicaid when it comes to that time.

  • Do you take Medicaid?

    We do take Medicaid-approved residents in our long-term care community, depending on availability of our health services.

  • What types of security do you offer?

    Long-term care at Aberdeen Heights is a 24-hour supervised community. Our main entry doors are locked between 8 p.m. and 8 a.m. Security patrols the grounds nightly.

    There are no set visiting hours in The Glen. If guests and/or residents need to enter the building before or after hours, the phone located outside the main doors will ring the nurse’s station, and they can assist with building entry.

  • What do residents or their loved ones need to provide?

    Aberdeen Heights provides a bed, nightstand, visitor chair, television, telephone and dresser. Additional visitor chairs are available upon request. Residents or their loved ones will need to provide clothes, personal items, décor and any additional furniture.

  • How private are your semi-private rooms?

    Our semi-private rooms are quite private with individual space for each resident. The rooms are configured in a “V” shape, where each resident has their own TV, closet space and furnishings. Each resident also has a separate storage space in the shared bathroom.

  • What are your visiting hours?

    There are no designated visiting hours within The Glen. However, the main entrance doors are unlocked between 8 a.m.and 8 p.m. If guests and or residents need to enter before or after hours, the phone located outside the main entrance will ring to the nurse’s station for assistance entering during those hours.

  • Can couples live in long-term care together?

    Residents must meet the admission criteria for long-term care. Semi-private residences are ideal for couples based on availability.

  • Can my loved one leave the long-term care neighborhood?

    Yes! You have the peace of mind to know that our trained staff can help you determine if an outing is appropriate for your loved one or not on any given day.

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Aberdeen Heights

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