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All About
Assisted Living

FREQUENTLY ASKED QUESTIONS:
Find Out What You Need to Know

Here are some of the most frequently asked questions from those interested in The Glen assisted living. Read on to find out more about The Glen at Aberdeen Heights. If there’s a question we haven’t answered here, contact us today.

  • What is assisted living?

    Assisted living provides a distinct combination of individualized care, familiar neighborhood surroundings and professional expertise. Residents are assured ongoing wellness evaluations and levels of living that address their specific needs. Licensed, compassionate team members assist with daily tasks as needed, and the many amenities and life-enriching activities are geared toward helping residents more easily enjoy what matters most to them.

  • When is the right time to move into an assisted living community?

    When seniors reach the point where they need a little extra help with daily tasks, they sometimes wonder if they are ready for an assisted living community. Perhaps the concern is costs or the hassle of moving, or perhaps they associate assisted living with nursing homes. We know it can be a difficult, deeply personal decision, but we will say that an assisted living community is far from a nursing home. Our seniors maintain active social lives, and they set their own daily schedules. They live in private apartments but enjoy having a maintenance-free community and the little bit of extra help that comes with assisted living. We are here to support you while you live the way you want to live.

  • How do I know when someone needs assisted living?

    It’s best to start with a physician’s assessment. Depending on the circumstances of your situation, or that of your loved one, you can match needs to the right level of assistance. When help with daily tasks is needed – taking medicines, bathing, dressing, meals, transportation and housekeeping—assisted living can be the answer. Trained professionals provide support while helping preserve an individual’s independence.

  • Do you have to be Presbyterian to live at Aberdeen Heights?

    We welcome all faiths into our community. Our chaplain helps connect our residents with spiritual services that best fit them.

  • How big is your campus? What are my options?

    We have 317 apartments and suites on the campus at Aberdeen Heights, with 30 assisted living apartments—a great size to be able to easily get to know your neighbors. In assisted living, we offer beautiful one- and two-bedroom apartments.

  • Do you have garages or additional storage?

    We can direct you to convenient storage units nearby, or an on-site garage may be rented based upon availability. In addition, we can provide expert assistance in rightsizing. A move of this kind usually requires anticipating future needs and making some tough decisions about furnishings and possessions. We can help you in planning. We will work with you personally to ensure the choices you make are right for you and consistent with the way you want live.

  • Do you have different buildings or one building?

    We are able to serve all of our residents from one campus under one roof.

  • How do your fees work?

    Monthly assisted living fees are based on floor plan and level of services needed. A second-person fee applies for double occupancy, and it varies based on level of services needed. Contact us to learn more and take the next step in your journey.

  • What happens if I run out of money?

    In the more than 70 years PMMA has been around, we have never asked any one of our residents to leave because through no fault of their own they ran out of money. We have a Good Samaritan program that one can explore, and we do accept Medicaid if the time comes that you run out of money.

  • Do you take Medicaid?

    We do accept Medicaid-approved residents in long-term care based on availability of our health care services.

  • What types of security do you offer?

    Our main entry doors are locked between 8 p.m. and 8 a.m., and nightly on-campus security patrols. We also have a call system so that in an emergency, you have direct access to our nursing staff right on site.

    There are no designated visiting hours within The Glen. However, a main entrance doors are unlocked between 8 a.m.and 8 p.m. If guests and or residents need to enter before or after hours, the phone located outside the main entrance will ring to the nurse’s station for assistance entering during those hours.

  • Are pets allowed?

    We know pets are important, but we really want the opportunity to give our attention to you and care for you. Pets are allowed as long as it is safe for the resident, the pet meets the pet policy criteria and the resident is able to appropriately care for the pet and its needs. We do allow pets to visit in the commons area only, and they must remain on a leash. Pets are not allowed in the dining room.

  • What is your staffing like?

    We maintain staffing levels higher than the national standard. In The Glen, we have staff around the clock. Care is provided by RNs, LPNs, CNAs and CMAs.

  • Do you bring your own furniture?

    We want you to make your new home comfortable, so bring in your favorite pieces. Furniture is available if needed for a respite stay.

  • What type of care is included in each level of care?

    Each level of care is customized for your specific needs. Our nurse will go over one on one with you what level fits your wants and needs.

    We offer three care levels in assisted living. Your care level is based on the initial assessment and assessments conducted throughout the year. The care plan is customized to fit each resident’s specific needs and are reviewed throughout the year with residents and their families.

  • Can you still drive? Is there parking?

    If you have been driving before you come to Aberdeen Heights you can continue to drive as long as it is safe for you to do so. Complimentary surface parking is available around the community. Underground, climate controlled, reserved spaces are available for an additional $100 per month.

  • What type of activities do you offer?

    We offer a variety of life enrichment opportunities including exercise, games, entertainment, excursions and activities that have your interests in mind. We provide opportunities for residents to engage in spiritual, cultural, social and educational life-enriching activities.

  • Do you have a house physician?

    Residents have the option to designate our medical director as their following physician in each assisted living, long-term care and skilled nursing, PATH short-term rehabilitation and memory care. The medical director is on-site on Wednesdays and the nurse practitioner is on-site on Fridays.

  • What if my loved one needs more than what’s provided in assisted living?

    At Aberdeen Heights, we offer a full continuum of care. In addition to assisted living, we provide memory care, rehabilitation and skilled nursing. These levels of living provide round-the-clock care for individuals recovering from illness or injury or those needing more long-term care or support.

Assisted LIVING
TOOLS & RESOURCES

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Assisted Living At Aberdeen Heights

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