EVERYTHING LISTED UNDER: Quality

Staff, residents find innovative ways to remain active and connected

The spread of COVID-19 throughout the globe has prompted changes for people in every walk of life. Stay at home orders restrict everyday activities, and maintaining a 6-foot distance from others is now commonly exercised.Our community has likewise been forced to deal with changes in how we interact with the outside world. Some of these have created strain and stress, yet staff and residents have worked together to develop innovative ways to have fun and stay connected to those we love.“Def...
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May 20, 2020

Aberdeen Heights Receives 2020 Customer Experience Award from Pinnacle Quality Insight

Aberdeen Heights, a PMMA senior living community in Kirkwood, Mo., is proud to announce that they are the recipient of Pinnacle Quality Insight’s 2020 Customer Experience AwardTM.The Customer Experience Award is given to senior living communities that score in the top 15-percent of the nation in resident satisfaction surveys conducted by Pinnacle Quality Insight for 12 consecutive months. Aberdeen Heights received the award for independent living and skilled nursing.Pinnacle Quality Insigh...
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April 4, 2020

Aberdeen Heights honored for achievements

Aberdeen Heights received a certificate of recognition from PMMA (Presbyterian Manors of Mid-America) for reaching goals in fiscal year 2019, covering the months of July 1, 2018, through June 30, 2019, during a banquet November 13 in Wichita, Kan.The recognition came through PMMA’s Emerald Awards Program, designed to encourage its 16 campuses and two hospices to achieve high levels of resident and employee satisfaction, meet financial goals, build philanthropic support for the organization...
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December 18, 2019

Aberdeen Heights on U.S. News and World Report Best Nursing Home lists

Aberdeen Heights is on the U.S. News and World Report Best Nursing Homes 2019 short-term rehabilitation and long-term care lists. The senior living community’s The Glen health care center received the highest score of High Performing to make the lists, available here.The U.S.
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November 15, 2019

Aberdeen Heights Receives 2019 Customer Experience Award from Pinnacle Quality Insight

Aberdeen Heights, a PMMA senior living community in Kirkwood, Mo., is proud to announce that they are the recipient of Pinnacle Quality Insight’s 2019 Customer Experience AwardTM.The Customer Experience Award is given to senior living communities that score in the top 15-percent of the nation in resident satisfaction surveys conducted by Pinnacle Quality Insight for 12 consecutive months. Aberdeen Heights received the award for assisted living and skilled nursing.Over the course of 2018, a...
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September 20, 2019
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